The strength of Cortland is in the collective talents of our team.
Striving to lead each industry we serve, we are committed to attracting, developing, and maintaining a diverse workforce that reflects the unique and ever-changing nature of our international business. Here, we collaborate closely, tackling every unique problem with exceptional service, unrivaled expertise and purposefully engineered solutions. Continually fostering a culture of innovation and integrity, we value passionate employees who embrace challenges, communicate effectively, and are driven by perfection.
Benefits
Employees are our most important assets. Their talents drive our success and we strive to advance theirs, offering rewarding career paths, training, fair pay and competitive benefit packages.
Time Off and Holiday Benefits
Health Insurance
Dental and Vision Insurance
Life Insurance
Disability Benefits
Retirement Benefits
Our Mission & Values
Our mission is to be the leading global producer of synthetic ropes, slings, and netting solutions designed to thrive in the sea, on the land, and in the sky while always enhancing the safety and experience of the people who make and use our products. This is only possible with a culture grounded in meaningful core values.
Safety
Integrity
Pride
Teamwork
Open Positions
Job Overview
We have an opportunity for an Inside Sales Associate to join our team in Stafford, TX. The Inside Sales Associate is responsible for managing the full order lifecycle, including quotation preparation, ERP order entry, and customer account coordination. This position ensures accurate documentation, timely communication, and seamless execution of customer orders within a manufacturing environment.
Key Job Responsibilities
Duties will include but are not limited to:
- Order Management and ERP Processing – review purchase orders for accuracy, validate pricing and terms, and confirm lead times.
- Perform Sales & Quotation Support – prepare accurate customer quotations in accordance with specifications and pricing guidelines. Maintain quote documentation and support follow-up activities with the Sales Team.
- Customer Account Coordination – serve as the primary point of contact for assigned customer accounts. Respond to inquiries related to pricing, documentation, order status, and delivery timelines. Collaborate cross-functionally to ensure timely order execution and issue resolution.
- Issue Resolution & Reporting – Assist in resolving order discrepancies and customer concerns. Participate in production meetings and maintain accurate updates within ERP and reporting systems.
- Compliance & Safety – Adhere to company policies and safety standards, including when interacting with production areas.
Qualifications/Requirements
- Education Requirements: Bachelor’s degree in Business or related field preferred.
- 2–5 years of experience in inside sales, customer service, or order management within a manufacturing or industrial environment.
- Strong proficiency in Microsoft Office, particularly Excel.
- Proven ability to manage multiple priorities, maintain accuracy, and communicate effectively across departments.
- Experience working with ERP systems required (Macola preferred).
Cortland is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Roles at Cortland
Explore the different roles at Cortland and see how you can grow your career.
Providing world-class products requires a team of the best people. Our manufacturing teams are an integral part of our success, turning designs into reality.
As part of our highly-qualified engineering team, you’ll have opportunities and resources to tackle unique customer challenges across a broad range of industries. Join us in setting marketplace standards.
Our products are used in mission-critical operations across the globe, requiring adherence to the strictest certifications and requirements. Continue to uphold our legacy of consistent unrivaled quality in the markets we serve.
Responsive and friendly service is a large part of what sets us apart. We build a team of excellent communicators, passionate problem-solvers and genuine team players.
Grow with our company and be a part of fueling our growth across the world. We seek driven individuals who are experts in the markets we serve and will represent the enduring passion and integrity of Cortland.